Cannot Open Windows Live Mail 2012

Windows Live Mail is a free email , and usually comes as a part of Windows Essentials. At times, Windows Live Mail might not open at all. Users say that it often happens after you upgrade your system to Windows 10. Many people have reported that it gets stuck right at the splash screen, or it just will not load. Added to these, your task manager might not display the wlmail.exe on the CPU Resource may cause cannot open Windows live mail 2012 issue.

This issue generally occurs because of any one of the reasons shown below:

  • Step 1: Installation of Intel integrated graphic driver lgdkmd32.sys or lgdkmd64.sys from version 8.15.10.2104 to 8.15.10.2141.
  • Step 2: You have installed the Windows update KB2454826 on your system.

To resolve the cannot open Windows live mail 2012 issue, you can make use of the method given here:

Delete the .cache folder and then check compatibility:

  • Step 1: On your computer, press the Windows key and the R key at the same time. Now, in the Run dialog box that displays, type in %appdata% and click the OK button.
  • Step 2: In the window that appears, in the space (at the top) where the file path displays, click App Data.
  • Step 3: Select the Local option and then choose the Windows Live option.
  • Step 4: In the Windows Live folder, search for the .cache file. Once you find the file, right-click it and rename it as .cache.old
  • Step 5: Restart your computer. Once it restarts, check whether your Windows Live Mail (2012) is able to open and close normally.
  • Step 6: If the problem persists, perform the following steps:
  • Step 7: On your computer, press the Windows key and the E key simultaneously. Go to Local Disk (C:) and then to Program Files (x86).
  • Step 8: Now, locate the Windows Live folder and then open it.
  • Step 9: Within Windows Live, find the Mail folder and click it. Navigate to the file called, wlmail.exe
  • Step 10: Right-click this file. From the menu that appears, choose Properties.
  • Step 11: In the pop-up window that displays, click the Compatibility tab. Next, try modifying the files’ compatibility to Windows 7 compatibility.
  • Step 12: Finally, close all the open windows. If required, restart your computer. When you try closing Windows Live Mail, you will find a pop-up that states there is an issue while attempting to close Windows Live Mail.
  • Step 13: Now, Windows will prompt you to answer some questions.
  • Step 14: Thereafter, Windows will resolve the cannot open Windows live mail 2012 issue by itself. You will now find that Windows Live 2012 opens and closes normally.