Em Client Cannot Send Message - [SOLVED]

In general, email issues are common and can be fixed quickly. If your eM Client cannot send messages, there might be an issue with the outgoing mail server configured in it. Sometimes, this error occurs due to corrupted files or antivirus software on your computer. Follow the troubleshooting steps given below to fix the eM client cannot send message issues with eM Client.

Em Client Cannot Send Message
  • Step 1: First, close the eM Client app and restart your computer.
  • Step 2: If necessary, perform a clean boot.
  • Step 3: After restarting your computer, disable any active firewall or antivirus software that might be preventing eM Client from sending emails.
  • Step 4: Launch the eM Client app by double-clicking its shortcut icon on the desktop.
  • Step 5: Head to the top-left corner and click the Menu button.
  • Step 6: Select the Toolsoption followed by Accounts from the drop-down list.
  • Step 7: In the Accounts window, choose your email account that cannot send messages.
  • Step 8: Click the Generaltab and verify that you have entered the correct email address, password, and other details in the required fields to resolve this eM client cannot send message issue.
  • Step 9: Go to the SMTP tab and verify that you have entered the correct outgoing mail server name.
  • Step 10: Also, check whether you have selected the Server requires authentication checkbox.
  • Step 11: If you have configured encrypted connection type (SSL/TLS), make sure to enter 587or 465 in the Port field.
  • Step 12: For IMAP accounts, go to the IMAP tab and verify the incoming mail server settings.
  • Step 13: For POP accounts, navigate to the POP tab and check the incoming mail server settings.
  • Step 14: Click OK and send a test email to check if the problem has been resolved.
  • Step 15: If eM Client cannot send the message, click the Menu button at the top-left corner and select the Tools option followed by Operations from the drop-down list.
  • Step 16: Check if there is any SMTP error in the Log  tab.
  • Step 17: If you couldn’t resolve the problem and eM Client cannot send messages, reinstall the appand reconfigure your account settings.