EM CLIENT DOES NOT SYNC

Em Client is one of the best-sought email applications. There are many people who love to connect their email account to the eM Client application. This connection can only be made through the means of syncing.

Despite the rave reviews for Em Client, one such issue the user faces is that eM Client does not sync. Are you facing the same issue? Welcome to this page. Sometimes, the problem could also be with the Gmail contacts side if you had configured your Gmail account in eM Client. All you can do is wait.

Without any more delay, proceed with the possible and best methods to troubleshoot the EM Client sync problem.

METHOD 1: CHANGE THE SMTP PORT

Reconfiguring the account settings is the best fix to solve EM Client not syncing issue.

  • Step 1: Open the eM Client application.
  • Step 2: Click the Menu option.
  • Step 3: Select Tools > Accounts.
  • Step 4: Select the email account for which you want to make the port number changes.
  • Step 5: On the right side, you will find the SMTP tab.
  • Step 6: We advise you to change the SMTP port to either 587 (SSL/TLS) or 25 (SSL/TLS if available).
  • Step 7: Save the changes made and restart the eM Client application.

METHOD 2: UNINSTALL OR DISABLE ANTIVIRUS ON YOUR COMPUTER

Antivirus applications can create a huge toll when it comes to syncing issues and email. The best solution is to uninstall antivirus for the time being.

  • Step 1: Open the Control Panel window.
  • Step 2: Click the Programs option and select Uninstall Program.
  • Step 3: Locate and click the antivirus application installed. Do a right-click and select Uninstall.
  • Step 4: The antivirus program will be uninstalled from the Windows computer.

This method is one that can reverse the EM Client does not syncing issue.

METHOD 3: EM CLIENT TROUBLESHOOTER

  • Step 1: Locate the eM Client icon on your computer and do a right-click on it.
  • Step 2: Select the Properties option.
  • Step 3: The Properties pop-up window will open.
  • Step 4: Click on the Compatibility tab.
  • Step 5: Click the Run the compatibility troubleshooter button.
  • Step 6: Follow the commands on-screen and wait for the troubleshooter to complete.
  • Step 7: Restart the eM Client application.

METHOD 4: UPDATE EM CLIENT APPLICATION (optional)

  • Step 1: Open the eM Client application on your computer.
  • Step 2: Click the Menu option.
  • Step 3: Select Help from the drop-down list.
  • Step 4: Click the Check for update option.
  • Step 5: If there is any update, install it and see if the sync issue has been fixed.

Work on the mentioned methods to resolve the EM Client does not sync issue. If you continue to face the problem, click the Call button on this page. Our Tech Support team is open to support you until the problem is reversed.