How Do I Fix Outlook Not Working

Your Outlook application may get stuck, hang/freeze, or fail to connect when you try to send a mail or open a file. In such Outlook not working cases, you need to close Outlook and start it in Safe mode. If your Outlook application is working on a large process, delete all the messages and then check the status. You can also try repairing the Office programs on your computer. Other options include repairing outlook data files, and creating a new user profile.

Outlook Search Not Working

  • Step 1:First, update Microsoft Office. Launch the Microsoft office Product Information screen and click the Office Updates option. The updates will be installed automatically on your computer.
  • Step 2:Next, you have to install updates for Outlook. To do so, launch Outlook and click the Office Account option under the File menu to solve Outlook search not working.
  • Step 3:Go to the Product Information section and click the Update Options.
  • Step 4:Click the Enable Updates option and then select Update Now. Updates, if available, will be installed.
  • Step 6:Check if the Outlook search not working issue has been resolved. If the Search function fails, then proceed to repair Outlook.
  • Step 7:You can use the built-in Office repair utility to fix the Outlook not working issue. Open the Control Panel window on your Windows computer.
  • Step 8:Make sure the View by List option is set to Category. Go to the Programs option and select the Uninstall a Program option.
  • Step 9:A list of programs will be displayed. Select the Microsoft Office option and then click Change. If available, select Online Repair, else, choose Repair to solve Outlook search not working.
  • Step 10:If a User Account Control window appears, click the Yes option. Once the repair process completes, restart Outlook.

Outlook Search Not Working Mac

You may get a No Results message when you attempt to search for a message or apply a filter on Outlook 2016 for Mac or Office for Mac 2011. There may be various reasons for this issue. The solution for the Outlook search not working mac is given below.

  • Step 1:Get the OutlookSearchRepair utility from Mac Outlook Support Utilities and run it.
  • Step 2:Spotlight indexing process may not complete if you had imported new data recently from PST, OLM file, or similar resources, or created a new profile in Outlook 2016 for Mac. In such case, your search results may not appear. You need to wait until the indexing is complete and then search again.
  • Step 3:View your profile name in your Outlook 2016 for Mac or identity name in Outlook for Mac 2011 account. If it has special characters, remove them and create a new profile name without any such special characters to solve Outlook search not working mac.
  • Step 4:Spotlight cannot index folders that are added to its Privacy tab. If your Outlook 2016 for Mac or Identity folder is added to this Privacy tab, remove it
  • Step 5:Ensure that the Outlook 2016 for Mac Profile or Outlook for Mac 2011 folder is located in the correct default location.
  • Step 6:Outlook 2016 for Mac: /Library/Group Containers//UBF8T346G9.Office/Outlook folder.
  • Step 7:Outlook for Mac 2011: /Documents folder
  • Step 8:If the Outlook not working mac issue remains unresolved, you need to reindex the Spotlight index. You can get help from our technical experts for reindexing Spotlight.

Outlook Not Responding

  • Step 1:If you get Outlook not Responding error or if your Outlook account freezes when you try to send a mail, carry out the steps below to fix the issue.
  • Step 2:First, close Outlook and relaunch it in Safe mode. If you are a Windows user, search for ‘Outlokk.exe/safe.
  • Step 3:Close Outlook and open it again.
  • Step 4:If you find any dialog box open, close it. Press the Alt+Tab keys on your keyboard to view all the open windows. Close them.
  • Step 5:Outlook may hang if it is processing too many messages at a time. If any such process is going on, let it complete.
  • Step 6:If you are still facing the Outlook not responding issue, try updating your OS and Office applications. You can get help from our technical experts in performing the update process.
  • Step 7:You can also try repairing the Office programs installed on your computer.
  • Step 8:First, exit all the Office programs running on your system. Click the Start icon on your desktop, navigate to Programs and Features, and select Microsoft Office 2016 or 2013. Click the Change option.
  • Step 9:Sometimes, repairing the Outlook data files can also help. The Inbox Repair Tool is now installed on your computer when you install Microsoft Office.
  • Step 10:To use the repair tool, browse for C:\Program Files (x86)Microsoft Office\root\Office16.
  • Step 11:Find the SCANPST.EXE file and open it to solve Outlook not responding issue.
  • Step 12:Specify the Outlook Data File you want to scan and click Start. If any errors are displayed, click the Repair option.
  • Step 13:You have to launch Outlook with the profile that is linked to the repaired Outlook Data file.
  • Step 14:For assistance in troubleshooting any Outlook issues, contact our technical experts.

Outlook Won't Open

The steps to be taken to fix it are given in the following Outlook not working steps.

Using the Support and Recovery Assistant (Office 365)

You can download the Support and Recovery Assistant software from Microsoft Store.

  • Step 1:To solve Outlook won't open, Install the software. Once the installation completes, the software will start automatically.
  • Step 2:When the License Agreement screen opens, click the Agree option.
  • Step 3:You have to specify Outlook as the program to be repaired. Click the Outlook won’t start option and then click Next.
  • Step 4:Provide the Office 365 email address and password. The software will diagnose your issues and display the results.
  • Step 5:Exit Outlook. If the issue persists, follow the steps below to disable all Add-ins.
  • Step 6:Launch Outlook in the Safe mode. Click the File menu and select Options.
  • Step 7:Find the Add-ins option and select it.
  • Step 8:In the Manage box displayed at the bottom of the Outlook Options window, click the COM Add-ins option. Click the Go option.
  • Step 9:Take a screenshot of the Add-ins displayed on the screen. Now, clear all the selected checkboxes in the list displayed.
  • Step 10:Finally, click the Remove option. Exit Outlook.
  • Step 11:If the issue remains unresolved, try repairing Outlook. Launch the Apps and Features window and select the Microsoft Office program from the list of programs displayed.
  • Step 12:Select Online Repair followed by the Repair option to solve Outlook won't open issue. Once the repair process completes, restart Outlook.

Outlook Not Sending Emails

The given below will help you fix the Outlook Not Sending issue on Outlook 2010, 2013, 2016 , 2019, Mac 2011, and Outlook Online.

Outlook 2019, 2016, 2013, 2010:

  • Step 1:First, try resending the mail. Open the Outbox folder and move the email that was not sent to the Drafts folder.
  • Step 2:Now, open the mail in the Drafts folder and click the Send option.
  • Step 3:If resending the message did not help to solve Outlook not working problem, then check if the recipient’s address that you have entered in the To: field is correct.
  • Step 4:Also, check if you are connected to the Internet. If the Outlook status is displayed as Disconnected, then click the Send/Receive tab on the Outlook account.
  • Step 5:right corner of the window and check if the ‘Connected’ status message displays.
  • Step 6:Now, go to the Send & Receive group and click the Send/Receive All Folders option.
  • Step 7:Make sure the attachments, if any, are within the file limits of your personal internet account.

Hyperlinks Not Working In Outlook

  • Step 1:You can try using the Microsoft Fix it tool to fix this issue.
  • Step 2:If the hyperlinks not working in Outlook issue does not resolve, then check if you have set Internet Explorer and Outlook as the default browser and email application, respectively.
  • Step 3:Launch the Control Panel window on your computer and click Default Programs.
  • Step 4:A list of options will be displayed on the screen under the ‘Choose the programs that Windows uses by default’ topic.
  • Step 5:Click the Set your default programs option. In the window that opens, select the Internet Explorer option.
  • Step 6:On the right side of the window, click the Set this program as default option. Click the OK tab.
  • Step 7:Similarly, set Outlook as default. Restart Outlook and check if the Outlook not working issue has been resolved.
  • Step 8:If you are still not able to use hyperlinks, then reinstall the Chrome or Firefox browser you had set as default.
  • Step 9:Once the browser reinstalls, set it as the default browser.
  • Step 10:If you are able to open hyperlinks on your Outlook now, then, you can set Internet Explorer as default again.
  • Step 11:If the hyperlinks not working in Outlook issue persists, try editing your system registries, resetting Internet Explorer settings, and performing a system restoration.

Outlook Calendar Not Syncing

The following steps given below will help you resolve the Outlook Calendar not syncing issue on your phone.

  • Step 1:Launch Outlook and tap the three horizontal lines icon displayed on the top-right corner of the app.
  • Step 2:Click the Calendar icon. Under your email address, check if the Calendar option is marked.
  • Step 3:If your email address is not displayed, then remove your account and re-add it. Do not use IMAP.
  • Step 4:If the issue persists, try resetting your Outlook account. Go to the Settings menu, and select the account that is not syncing.
  • Step 5:Now, touch the Reset Account option. If the issue has not been resolved, click the delete the account and re-add it.

Outlook Not Showing Images

To unblock images on your Outlook application, perform the quick steps given below to solve Outlook not working issue.

  • Step 1:Navigate to the Trust Center option on your Outlook.
  • Step 2:Click the Trust Center Settings option in the Microsoft Outlook Trust Center section.
  • Step 3:Uncheck the checkbox beside the Don’t download pictures automatically in HTML e-mail messages or RSS items option if checked.

Outlook Spell Check Not Working

To manually perform a spell check on Outlook, click the Review tab on your Outlook app and then select the Spelling and Grammar option. Alternately, you can set up spell check in Outlook.

Outlook 2016, 2013, 2010

  • Step 1:Click the File menu on your Outlook account and select Options.
  • Step 2:Click Mail and then select the Compose Message option.
  • Step 3:Checkmark the Always check spelling before sending box Click OK to apply the changes to solve Outlook spell check not working.

Outlook 2007

  • Step 1:Click the Tools option and select the Spelling tab. Choose the Always Check Spelling before Sending option.

Outlook Outbox Not Sending

There are two cases when you are not able to send emails from Outlook.

Case 1: You get an error message

  • Step 1:When you get an error, there is an issue with the communication between Outlook and outgoing mail server.
  • Step 2:Your ISP might be blocking the port number that your Outgoing mail server is using. If so, contact your ISP and request them to allow the particular port.
  • Step 3:It is also possible that your mail server settings are not up-to-date. Update the settings with respect to the mail server providers.
  • Step 4:If you attempt to send data exceeding the maximum email send quota, the Outlook spell check not working error appears.

Case 2: You don’t get any error message

  • Step 1:If you don’t get an error message when emails are not being sent, then the issue might be with Outlook configuration.
  • Step 2:Make sure all the mails in the Outbox are unread.
  • Step 3:Sometimes, the antivirus installed on your system might block the sending of mails.
  • Step 4:To verify whether your antivirus is causing the issue, temporarily disable the antivirus running on your system, and restart Outlook.Verify whether the Outlook spell check not working issue is resolved by sending an email.
  • Step 5:If you have attached any data with Cloud, ensure that the attached data is completely uploaded to Cloud.
  • Step 6:You can get help from our technical experts if you are not able to fix this Outlook not working issue.