Icloud Mail Issues

You might be using iCloud Mail in the Mail app on an iPad, iPhone, iPod touch, or a Mac device. Or else, you might be using it on iCloud.com on a device, such as your Mac, PC, or iPad. But sometimes, you are bound to face issues with your iCloud Mail. Some of those problems are listed here:

Icloud Mail Problems:

  • Step 1:Unable to access emails
  • Step 2:Unable to send/receive messages using your @icloud.com email address
  • Step 3:Unable to send emails from the Mail app on your Mac.
  • Step 4:Sent emails are not received.
  • Step 5:You can receive email messages but cannot send them.

On this page, we shall see how to resolve some of the common iCloud Mail issues.

Preliminary Checks:

First of all, perform the following checks before you start resolving the issue on your device:

  • Step 1:You need to check the system status of iCloud Mail. If you find that “All services are operating normally,” move on to the next instruction.
  • Step 2:You have to confirm that you have turned on iCloud Mail. To do the same, follow these steps:
    • Step 1:If you are using a Mac, open the Mail app on it and then select Mail -> Preferences.
    • Step 2:Now, click on Accounts. Next, choose your iCloud account from the sidebar and continue with the steps to fix your iCloud Mail issues.
    • Step 3:Go to the Account Information section. Here, ensure that the account has been turned on and the status is online.
    • Step 4:In case you are using an iPad, iPhone, or iPod touch, follow this path: Settings -> [your name] -> iCloud. Here, confirm that Mail has been turned on.
  • Step 3:Ensure that you have not exceeded your iCloud storage limits.
  • Step 4:Confirm that you are making use of the latest version of iCloud on your device.

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Other troubleshooting steps:

Now, if you are still unable to send/receive emails on your device (iPad, iPhone, or iPod touch), or encountering other similar problems, carry out the following steps:

  • Step 1:Try checking your Internet connection. If it is stable, well and good. If not, you need a stable connection. If the problem persists even with a stable connection, move on to the next instruction to resolve the iCloud Mail issues.
  • Step 2:Check whether you can receive emails on another device.
  • Step 3:On your iOS device, confirm that you have turned on or enabled Mail under Settings. To do the same, follow this path: Settings -> [your name] -> iCloud. Check if Mail is enabled. If not, turn it on now.
  • Step 4:Ensure that any new data is being pushed to your device automatically.
  • Step 5:Try turning off the device you are using. Then, turn it back on.
  • Step 6:The above steps should help fix the iCloud Mail issues.