Mac Mail Accounts Won't Go Online

  • Step 1: Sometimes, the Mail application may display the offline status even when your device is connected to the internet. In case the SMTP setting is configured wrongly, then there is the chance for the Mac Mail Account Offline or Mail Mail Account won’t go online issue to occur. As soon as the mail account goes offline, a lightning bolt icon will appear at the end of the Favorites bar. To solve the mac mail accounts won't go online issue, follow the quick steps given below.
  • Step 2: Setting the Mail account online will sometimes resolve this issue. You can perform this process on your Mac computer by launching the Mail application.

Steps to take all accounts online:

  • Step 1: Click the Mailboxes option.
  • Step 2: Otherwise, click the lightning bolt icon that appeared at the end of the Favorites bar.
  • Step 3: Select the Take All Accounts Online option.
  • Step 4: Now, all the accounts configured on your Mac computer will change its status from offline to online.
  • Step 5: Once all the mail accounts become online, check if the mac mail account won’t go online issue is solved.

Steps to take a specific account to online:

  • Step 1: Click the Mailboxes tab.
  • Step 2: Select the Online Status option from the list of options.
  • Step 3: Now, the list of email accounts that are configured on your Mac computer will appear on the screen.
  • Step 4: From the list, select the email account that is problematic.
  • Step 5: After selecting, click the Take [account] Online option.
  • Step 6: Now, the selected email account will change its status from offline to online.
  • Step 7: Check if the mac mail accounts won’t go online issue is resolved. 
  • Step 8: If not, ensure that your Mac computer is connected to a stable network.
  • Step 9: If you find a warning icon beside your email account, then launch Connection Doctor on your Mac computer.
  • Step 10: The Connection Doctor application will help you to check the status of your Mac computer and email account.
  • Step 11: Launch the Mail application on your Mac computer.
  • Step 12: Choose the Window option followed by Connection Doctor.
  • Step 13: If the connection status is online, then the problem may be with the email account’s mail servers.
  • Step 14: Click the Details column.
  • Step 15: Perform the instructions displayed on it to solve the email account’s mail servers issue.
  • Step 16: After performing the instructions displayed on the screen, check the status of the issue by clicking the Check Again button.
  • Step 17: By using these steps we can execute to solve mac mail accounts won't go online.