Fix Mac Mail Spam Filter Not Working Issue

A whopping 86% of all the emails sent over the Internet are spam or junk. That will total up to 400 billion spam messages daily! If you get too many spam messages in your inbox, it indicates that your Mac Mail spam filter not working.

If the spam filter in your Mac Mail is able to deal well with incoming spam (automatically), there is no issue. However, if the spam filter is not functioning properly, then it is better to look into the problem earlier. The following are the measures you can take to get your Mac Mail spam filter work properly.

Method 1-Turning On Your Spam/junk Filter:

When spam mails overflow in your inbox, the first step to be taken is to check if the junk mail filter is enabled. To do the same, please follow the steps given here:

  • Step 1: On your Mac Mail, navigate to Preferences. Then, click the Junk Mail option.
  • Step 2: When Junk Mail opens up, go to the top and select the checkbox next to the Enable junk mail filtering option.
  • Step 3: Under the When junk mail arrives: title, select the checkbox next to Mark as junk mail, but leave it in my inbox option. Or else, you can select the checkbox beside the Move it to the Junk mailbox option.
  • Step 4: Avoid selecting the checkbox next to the Perform custom actions option. Even though there is nothing wrong with choosing this option, it is better to temporarily select one of the above two options to fix Mac Mail spam filter not working issue.

Method 2-Resetting Your Spam Filter:

  • Step 1:Under Preferences, when you click the Junk Mail tab, you will see the Reset button. You can click on it.
  • Step 2:However, you have to keep this technique as a last resort and the reason for this is described in the next line:
  • Step 3:Mac Mail usually learns what spam is and what is not. When you click on the Reset button, Mac Mail might lose what it has learned.

Method 3-Training Mac Mail to identify spam:

Mac Mail’s junk mail filter utilizes many techniques to recognize spam messages. However, you can improve the Mac Mail junk filter’s functionality by training it. By teaching the system to differentiate between spam and genuine email messages, you can get the most out of it. To achieve this task, carry out the instructions given here to fix Mac Mail spam filter not working issue:

  • Step 1:First, go to your inbox and choose an email that is spam. Then, click on the Junk button in the toolbar to teach the Mac Mail app that it is spam.
  • Step 2:Now, go to the Junk mailbox and choose an email that is not spam/junk. Now, click on the Junk button in the toolbar to teach the Mac Mail app that such emails are not spam.
  • Step 3:When you spend more time to train your Mac mail app this way, it will get more and more accurate.
  • Step 4:In case you find that a particular sender is being mistaken for a spammer by the Mac Mail app, you can just add that sender to your Contacts.

The above methods should help to resolve Mac Mail spam filter not working issue.