Mac OS Mojave Mail Problem

Some of the Mac OS Mojave mail problem and their troubleshooting steps are given below.

Cannot Send Or Receive Email

  • Step 1: Exit the Mail application.
  • Step 2: Navigate to the ‘/Users/your_profile/Library/Mail/IMAP-account_concerned/’ location.
  • Step 3: Search for the .OfflineCache folder and delete it.
  • Step 4: Open the Mail application again, try to send an email message, and check if the Mac Os Mojave mail problem issue has been resolved.

Mail Application Not Opening

  • Step 1: Click the Applications option in the Finder window
  • Step 2: Find the Mail applications from the list and double-click it.
  • Step 3: This will open the correct version of the Mail application.

Mail Keeps Crashing

  • Step 1: Force quit the Mail application.
  • Step 2: On the main screen of Mac OS Mojave, click the Go tab and select the Go to Folder option.
  • Step 3: Type the ‘~/Library/Mail/V5/MailData’ location.
  • Step 4: Move the plist files to the Trash folder. If you do not want to delete them, move to some other folder.
  • Step 5: Restart your Mac computer and check if the Mac Os Mojave mail problem has been resolved.
  • Step 6: Problem - Mail not responding
  • Step 7: First, force quit the Mail application on the Mac computer.
  • Step 8: If you can’t quit the application, perform the steps given here.
  • Step 9: Click the Spotlight icon, type activity monitor, and select the same from the search results.
  • Step 10: When the Activity Monitor window opens, type mail in the search bar.
  • Step 11: Select the Mail application and click the X icon. This will shut down the Mail application on the Mac computer.
  • Step 12: Navigate to the Finder window.
  • Step 13: Press the Option key and at the same time, select the Library option.
  • Step 14: Navigate to the ‘Containers -> com.apple.mail -> Data -> Library -> Saved Application State’ location and move the ‘com.apple.mail.savedState’ folder to Trash.
  • Step 15: Return to the Finder window.
  • Step 16: Press the Option key and click the Go tab at the same time for solving Mac Os Mojave mail problem.
  • Step 17: Select ‘~/Library/Containers’ and drag the following files to your desktop.
  • Step 18: com.apple.mail
  • Step 19: com.apple.MailServiceAgent
  • Step 20: Also, remove the Mail Envelope files.
  • Step 21: Empty the Trash folder, restart the Mac computer, and launch the Mail application again to ensure Mac Os Mojave mail problem is fixed.