Unable To Delete The Email From Outlook 2007

unable to delete the email from outlook 2007

When the Email account is adopting the IMAP mail server settings, the purge option may not be set properly. To modify the purge option follow the steps to solve unable to delete the email from outlook 2007 ;

  • Step 1: Launch the Outlook 2007 application on the computer.
  • Step 2: Go to the Edit menu. Click on Purge following that choose Purge Options
  • Step 3: The Internet Email Settings window opens, check the option below to purge the items when switching folders. This allows the emails to get automatically purged.
  • Step 4: Try to delete the emails again.
  • Step 5: Another way is to manually purge by selecting the emails which you have to delete then select the Edit menu.
  • Step 6: Select Purge and go on to click on the required purge choices from the list to resolve unable to delete the email from outlook 2007.
  • Step 7: If the deleted emails are still found in the folder, move those emails to the Trash folder manually rather than deleting. 
  • Step 8: Restart the Windows device and check if the emails can be deleted now.
  • Step 9: There is a method to delete the emails, which is to ‘hard delete’ the emails. Press the Shift key and the Delete button together to hard delete.
  • Step 10: Run the Outlook program in the safe mode and delete the emails from that. To do so, open the Run window and type the command “outlook.exe /safe” then press the Enter key. Next, select the default Outlook option and then OK.
  • Step 11: To fix this unable to delete the email from outlook 2007 issue, try to repair the Outlook 2007 application using the Outlook Detect & Repair tool or called Diagnostic tool.