Why is my Yahoo Mail app not opening?

Is your Yahoo Mail app not opening on your mobile phone? Restart your phone and check if you can launch the app. Sometimes, you cannot open the Yahoo Mail app if an update is required. So, try updating the app. To troubleshoot the issue why is my yahoo mail app not opening?, keep reading the instructions below.

On Android

  • Step 1: To begin with, open Google Play Store on your Android phone.
  • Step 2: Search for the Yahoo Mail app and check if any updates are available for the app.
  • Step 3: Under the app icon, tap the Update button if available.
  • Step 4: After completing the update, restart your Android phone.
  • Step 5: If there is no update for the Yahoo Mail app, go to Settings and tap the Apps button.
  • Step 6: Locate and select the Yahoo Mail app and tap the Force Stop button.
  • Step 7: Next, select the Storage tab and tap the Clear Cache button. This will remove the cache memory of your Yahoo Mail app.
  • Step 8: Tap the Clear Data button to remove the entire memory of your Yahoo Mail app. Doing so will also remove the settings and login credentials you had in the app.
  • Step 9: Now, open the Yahoo Mail app by touching its shortcut icon on the applications screen.
  • Step 10: If still you are unable to fix why is my Yahoo Mail app not opening, remove and reinstall it on your Android phone.

On iPhone:

  • Step 1: Start by launching the App Store and search for the Yahoo Mail app.
  • Step 2: Tap the Update button (if available).
  • Step 3: Once the update is complete, restart your iPhone.
  • Step 4: Open the Yahoo Mail app by touching its shortcut icon on the applications screen.
  • Step 5: If it fails to open, double-tap the Home button and swipe up on the app icon to force stop the app.
  • Step 6: Relaunch the Yahoo Mail app and check if the problem has been resolved.
  • Step 7: If your Yahoo Mail app is still not opening, open App Store and search for the app.
  • Step 8: Tap the X icon at the top-right corner of the app and select Delete to remove the app from your iPhone.
  • Step 9: Finally, reinstall the app and add your Yahoo Mail account.

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