Windows 10 Mail Doesn’t Sync

If you are using a computer running on the Windows 10 Operating system, you may come across a point where you might not be able to sync your emails. Well, worry, not. 


We will now be providing you some troubleshooting methods to resolve the Windows 10 mail app's syncing error.

Method 1: Running Windows Troubleshooter

  • Step 1: Turn on your Windows 10 computer.
  • Step 2: Click the Windows (Start) and open the Control panel from the list.
  • Step 3: You will see a list of controls that can be configured to the Windows 10 computer.
  • Step 4: Scroll down the control panel, locate the Troubleshooting option, and double-click to open.
  • Step 5: The troubleshooting window will open, and you will find different troubleshooting steps you can run on your computer.
  • Step 6: Click the option View All.
  • Step 7: Select the Windows Store application from the list and run the troubleshooter.
  • Step 8: Follow the on-screen prompts to finish the troubleshooting.

See if the Windows 10 syncing issue has been resolved.

Method 2: Changing Your Privacy Settings

  • Step 1: Click the Start button on the Windows 10 computer and open Settings from the list.
  • Step 2: You will see a list of options to which you can configure to personalize your Windows 10 computer.
  • Step 3: Locate and click the Privacy option. (lock icon)
  • Step 4: On the left pane of the Privacy window, select the Calendar option.
  • Step 5: Make sure that all the options in the Calendar settings are set to ON. (blue color). The options are:
  • Step 6: Let apps access my calendar- ON
  • Step 7: App connector- ON
  • Step 8: Mail and Calendar- ON
  • Step 9: Microsoft people- ON
  • Step 10: Restart the Windows 10 computer and then open the browser. 

Method 3: Change Sync Settings In Mailbox

  • Step 1: Click the Start button and open the Settings window.
  • Step 2: Click Accounts from the list of settings displayed in the window.
  • Step 3: Select Mailbox sync settings, and from the Download email from the drop-down menu, choose the Anytime option.
  • Step 4: Click the Save button to apply the changes done.

Method 4: Running A System File Check Using Command Prompt

  • Step 1: Click the start button on the Windows 10 computer.
  • Step 2: In the search bar, type command prompt, and then open the Command Prompt window.
  • Step 3: You can also open the Command Prompt window from the Run command. Press Windows key + R key and then enter cmd in the blank field.
  • Step 4: Right-click on the command prompt and select the option Run as administrator.
  • Step 5: Enter the command sfc/scannow and press the Enter button.
  • Step 6: Restart the computer.
  • Step 7: For assistance in resolving the issue, contact our technical support team.