Windows 10 Mail Won’t Download Messages

Are you facing issues when you try to download messages on Windows 10 email? Proceed with the steps that are given below to fix the Windows 10 mail won’t download messages issue.

  • Step 1:If you are using the Windows Mail app for your emails, go to the Mail Settings section.
  • Step 2:Select the Manage Accounts tab and choose your email account in which you can’t download the messages.
  • Step 3:Click Change Mailbox Sync Settings and checkmark the Always Download Full Message and Internet Images option. Then, save your settings.
  • Step 4:Ensure that the This server requires an encrypted SSL connection checkbox is selected under Sync options.
  • Step 5:Also, turn on the Email and Calendar toggle witches under Sync options.
  • Step 6:If you have not allowed Calendar access, you may not be able to download messages.
  • Step 7:Click the Start menu and launch Settings.
  • Step 8:Select the Privacy section and navigate to the Calendar section.
  • Step 9:Now, turn on the toggle in the Calendar section to allow apps to access the calendar.
  • Step 10:Select the Mail app in the Choose apps that can access calendar section.
  • Step 11:Open the Mail application and check whether you can download messages.
  • Step 12:If the Windows 10 mail won’t download messages issue persists, update the Mail app.
  • Step 13:Press the Windows and I buttons together to open the Settings application.
  • Step 14:Navigate to the Update & Security section and click on the Check for updates button.
  • Step 15:If you find an update, install it.
  • Step 16:Make sure that you have a fast internet connection to download and install the update.
  • Step 17:Once the update is installed, restart your computer.
  • Step 18:Open the Windows Mail app and verify whether you can download messages.
  • Step 19:If you still can’t download messages, go to the Settings app.
  • Step 20:Select the Accounts section and click the Sync your settings tab on the left panel.
  • Step 21:Now, turn off the toggle switch under Sync settings and restart your computer.
  • Step 22:If the issue is not yet resolved, remove your email account from the Mail app.
  • Step 23:Add the email account again to fix the Windows 10 mail won’t download messages issue.