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The Problematic Scenario:
Your Yahoo Mail App on the Windows 8 computer used to function well. But now, it refuses to sync, and you find the error message stating that your Yahoo Mail is unavailable popping up again and again. You have tried removing and adding your account, but to no avail. The Windows 8 Yahoo mail app not working issue persists.
Questions to be considered:
You know that the problem lies in your email syncing. To get to know the problem better, the following questions need to be answered:
- Step 1:Are you encountering this problem only with your Yahoo account?
- Step 2:Did you make any modifications (recently) to your Windows 8 computer before the issue started?
- Step 3:Do you see any error messages while removing/adding your account?
When you are able to answer all the above questions, you have come half-way to the solution. In case this issue is happening only with your Yahoo account, you have not made any latest changes to your system, and you are not witnessing any error messages, then try the following method:
The Solution to the Problematic Scenario:
This method can be used in a situation where you are unable to remove your email account on resolving Windows 8 Yahoo mail app not working issue.
First, do a System File Check (SFC) and then attempt to remove your account. To achieve this, please follow the instructions given below:
- Step 1:On your computer, press the Windows key and the Q key at the same time.
- Step 2:In the Search box that appears, type in “cmd” (without the quotes).
- Step 3:Right-click the Command Prompt option and then choose Run as Administrator.
- Step 4:In the Command Prompt window that displays next, type in sfc /scannow and then press the Enter key.
- Step 5:You might see a prompt asking for your Windows installation DVD and also for enabling SFC to perform more than minor repairs. You need to remember that while fixing your corrupted files, some files stored on your Windows 8 computer could get deleted.
- Step 6:After you have finished all the above steps and you have removed your account, try adding it again. Now, check if your Yahoo Mail is working without any glitches.
- Step 7:By now, your Windows 8 Yahoo mail app not working issue should have been resolved.
