- Step 1:If you have already logged on to your Zoho Mail account, compose a new mail.
- Step 2:Enter the correct recipient’s email address in the To field and fill the From, Subject, and email body fields.
- Step 3:Click the Send button after ensuring that the email messages are correct.
- Step 4:Ensure that your email address is not on the blacklist.
- Step 5:Also, verify that your recipient is not blocking your email address.
- Step 6:If you are getting the ‘Zoho Mail Undeliverable’ error, clear the recipient AutoComplete cache and resend the message.
- Step 7:If the problem persists, log in to your GoDaddy DNS Manager (if you are using GoDaddy).
- Step 8:Click the My Account menu and select Domains.
- Step 9:Expand Domains and click the Manager DNS button to verify your domain.
- Step 10:You can now see the existing DNS records.
- Step 11:Navigate to the Records section and click the Add button to add a DNS record.
- Step 12:Choose TXT from the Record type drop-down menu and specify @ in the Host field.
- Step 13:Enter ‘v=spf1 include:zoho.in ~all’ in the TXT Value field.
- Step 14:Click Save after entering all the necessary details.
- Step 15:Now, log in to your Zoho Mail account as administrator and head to the Control Panel.
- Step 16:Select the SPF tab from the left-side panel and click Verify across each domain to validate the SPF records.
- Step 17:Once the SPF records have been validated, a confirmation message will appear on the screen.
- Step 18:Finally, send a test email and check if the ‘Zoho Mail undeliverable’ message reappears.
